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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,500 reviews
  • Rated 2 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it--electronics break. And they're not meant to last for some reason... Buy protection, and for as long as they let you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Credit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, had a laptop screen broken, gave me an instant credit for the full price of the unit when I was there. Bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best plan for every product that you purchase and I will recommend anyone to take this cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Excellent services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance and they always make me feel better about my purchases. The price for the product is great and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this buy with your purchase. Nothing is made to last . This warranty is the best in the industry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty services, even though it takes sometime a little while to fet thru but other than that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use it but it was good to know I had it in case I had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan on items that are somewhat expensive if I have no issues with em I never renews it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. best bang for the buck. My son loves it. Had to tack on the protection plan but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend by best buys protection plan for any product. Best Buy has always done a great job with repairing or replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fellas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness purchase for the dynam8c of my home. Hubby loves it ans the children cant yet enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan with an expensive purchase. Easy to return and fix at Best Buy when you buy protection plan. Love the geek Squad they are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan, if the product is over $100, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the Geek Squad! They have always been there for my questions and issues with my tablets and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there on my side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt good purchasing this protection plan. I know now if I encounter any difficulties I have some who will hel me resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but good to know it is there. We have made other purchases without it and regretted it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactured computers may develop problems, but Best Buy provides solution this situation with super Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the offers for Products in store. Great warranties and offers

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Paulie. Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Seguro GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product since the problems of electronic products are solved efficiently.

    I would recommend this to a friend