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Customer reviews

Rating 4.7 out of 5 stars with 4512 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 4,512 reviews
  • Rated 5 out of 5 stars

    Glad i purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy I brought this for a early Christmas present.. works like a charm still ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat this kind of insurance I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the geek squad so i cant realy say but best buy has always worked for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never go wrong with this insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy insurance always delivers! I have never felt that it was a loss of money because when I need it, it always pays off'!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    customer servicePoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn in my item they said that they can have it done It took a month and a half and it ended up that I needed a replacement but they never contacted me that I did I had to contact them and I didn't like that They didn't keep in contact all I asked for was a replacement camera lens cuz it was cracked and they couldn't even fix that They made me replace the whole thing and they didn't even have the replacement in the store So I had to buy a more expensive one as a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it because my product and money is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, great product with a great price for products that involves kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service to the max in their help. Every question was answered and I left with total satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice to have this incase my kid take my devices and breaken it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just really nice to have the peace of mind for a brand new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan comes in handy all the time for all the products we have it for. I would suggest getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadpurchasewarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on the products I buy, extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is great and the price is even better

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Carole. Thanks for sharing this with us! I feel the same way and purchase protection on anything and everything. It's great to have the peace of mind. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, they really did a good jobs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great services. I get this on all my electronics and it never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job everyone involved help me take care of the business that I was in there for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully will not have to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this item will never ever have to be used. But with a Surface Pro 4 it provides a sense of all will be well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great service with any electronic bought through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the plan in case therrs a drop and break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection was available immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this protection with a gift for out grandson. We wanted to make sure we could get help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is maintaining my laptops perfromance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I can do to my local Best Buy anything is wrong with my product

    I would recommend this to a friend