Customer Ratings & Reviews

No worries as to where to get it fixed since I purchased the protection plan.

I can't begin to stress enough how important this is for your peace of mind regarding your purchases. I also can't imagine anyone passing on this protection because trust me, when you need it, you'll be glad you did.

Worth it. The give you a brand new replacement! Definitely needed that.

I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

Great to get helps save money Well worth it should get

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

Awesome!! My kids love it easy to work with great purchase we did

This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

Geek Squad accidental plan is the best a must when you buy anything from Best Buy

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively

i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.

The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays