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Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,526 reviews
  • Rated 5 out of 5 stars

    Geek Squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped in everything i wanted to know about the protection when i bought my tablet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a reason to use it yet but i suppose they would do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the protection plan it gives you that extra Peace of Mind knowing that if something goes wrong you can go back and get another one or get it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was definitely needed for this tablets. We bought it for my daughter and she is usually rough on devices. This helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one time I fell down a flight of stairs with my iPhone. Thankfully I have insurance and my iPhone was okay. Having protection will help if you take a nasty spill down the stairs with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had few problems with products bought at Best Buy, but when we do the Geek Squad has always come through for us. We wouldn't be without the Geek Squad support knowing we will always get an answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty, it definitely helps if something were to happen. Save money on repair/replacing with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy warranty on staff is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Geek Squad protection plan for all your electronics through Best Buy, because they standby they’re claim to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year a accidental protection plan is a good buy. Electronics seem to have a short life anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend their service. They are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke a device within 3 days and I did not have the protection plan. I could have kicked myself. But we got another device and the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so awesome. They get you in and out while providing excellent customer service. I will always purchase extended protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an essential addition to any portable device in order to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far, even with kids using it. No scratches and cleans easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with thees folks they know their business. Very knowledgeable and personable go out of the way to make whatever is wrong right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty to make sure I am covered if something goes wrong. It has came in handy a few times. But it also takes all worries away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought warranty but I need to pay to replace my brand new tablet that didn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying the protection plan. The geek squad was very understanding and fixed the problem adequately.

    I would recommend this to a friend