Customer Ratings & Reviews

Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

Unfortunately my computer broke and had to take it to fixed it took them a little time to find my 2 year geek squad warranty but they replaced my device.

Good to use if something happened to your device good price

Best Buy Geek Squad is great to have, the team can help you with just about everything.

I broke my tablet while under my subscription, quick and easy replacement free of charge !!! Thanks!!

The Geek Squad has helped me many times & is well worth the cost. The agent that set up my Samsung SE Tablet was very helpful & patient with me as I am not a hi tech person.

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

Very good service you need to get it if you get the tablet

I didn’t have to use it but it was good to know I had it in case I had to use it

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.

I AM SURFING THE WEB WITH EASE.AND I HAVE MY TABLET COVERED

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

Very satisfied with the protection plan offered by Best Buy. Accidentally broke my tablet and got a new one no questions asked. Also offered my money back if item was not in stock.

The geek is a god service, you can plug it into other devices

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days