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Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,526 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got it. Laptop was for a 7 year old and within 10 months I needed the charge port replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy. I had to go in to store and let them set it up for me. Very friendly employee and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans with the geek squad they are very good at repairs or whatever the situation my be they are prompt and want really nice group of people to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with getting a person to help me or fix or even exchange a device that is not working properly. They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on electronic stuff my grandson breaks stuff all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item came on time and in the condition as I expected. I love shopping from Best Buy, and I will continue to shop from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service. They worked well on my computers so far to get it set up. The extra protection makes me feel very safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your support and i recommend allways to everybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to know you have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it but it was good to know I had it just in case. My only recommendation is that a percentage should be refunded due to lack of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team at the Spring Meadows store is the BEST. Very patient, helpful, courteous -- always willing to take extra time and go above and beyond the "call of duty."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver to have especially if you have kids. Just take it in, and Geek Squad will do the rest. I recommend if offered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    kind people

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so kind and work really hard to do the best for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fellas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness purchase for the dynam8c of my home. Hubby loves it ans the children cant yet enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful is better to have protection and not be sorry get your electronics protected specialy if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with a tablet purchase, just in case and I'm glad I did. It makes me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting made simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy to be able to call on the Geek Squad for free when my grandson downloaded an app that was bad. They fixed it totally and made some more helpful suggestions to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ao knowledgeable and professional did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, why wouldn't you get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on everything from best buy

    I would recommend this to a friend