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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,526 reviews
  • Rated 5 out of 5 stars

    Geek Squad shipped it out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome that this comes with your purchase! Putting it on my conputers now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyA11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the one year plan, have never had to use it, but for the price I thought it was worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent people to work with. Told them the problems and they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and have used with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know yet have not needed it. Cheap insurance for me. Rather pay and not need it than not pay and need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CY_ necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my own installation, this was a "just incase" purchase.....never had a problem before that wasn't fixed or resolved by these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the protection because my daughter she is special and she broken the ipaid ever year and I need change for I new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service was really fast and easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it to get the protection plan, especially if purchasing for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service. They are always ready to help and explain thoroughly. I will continue to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use it on this Item but used it on wireless earbuds and they issued a gift card for the amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best buys warranty on everything reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not too tech-savvy. It is so nice to be able to bring my laptop in and let the geek squad work on it or add a program, clean it up, etc. Definitely recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need you to verify my iPad because you don't want to turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is an excellent tool for my teenager very fast processor and the camera takes very good pictures. He can save all of his homework plus his games and pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a computer I purchased, after my grandson accidentally dropped it. I took the computer back to Best Buy and it was replaced on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check for sales often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to check often for sales. Get geek squad also. Service is great. Sales make this much more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdrewb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best insurance to has when you purchase something from bestbuy

    I would recommend this to a friend