Customer Ratings & Reviews

I just love geek squad always so friendly and super helpful. I have never had any issues with any of my items being returned or replaced the staff always makes you feel like family overall geek squad your the best...

Awesome it just needs to have more protection if the kids throws it drops it and all

I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

Always top quality support for all electronics purchased, if needed.

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

The cover worked perfect thank you for the great service!

I have not yet needed to use my Geek Squad protection on this product. I am giving them an excellent rating because I always purchase the protection on my larger end electronics and have used them on occasion. They always provide prompt and professional service. Thank you Geek Squad!

Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

Even though we paid for the warranty and never had to use it, it was great to have.

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

Purchased on a tablet for my son. The screen on the tablet broke when he simple tossed the tablet (while in a protective case) onto a soft couch. Geek squad replaced the tablet no questions asked! Love this service.

Expensive, but the peace of mind definitely helps.

We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

Definitely worth the extra money for this extra protection.

Greek squad very knowledgeable and professional. They are very good to work with as well

I am sooo glad I purchased the warranty because I needed to return my kids tablets and the process was literally seamless. I told them the issues, they looked up my warranty and swapped my tablet for a new one that instant and I was on my way back home. The whole process took maybe 10 min max

This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

Lasted about a year before we had to take it back. We’ve never had much luck with any Fire tablets.

Worthwhile to have with expensive electronic items.