Customer Ratings & Reviews

A very in depth service that’s worth getting when purchasing a device

Took very good care of me when I had to bring my daughter's tablet back after it stopped charging.

i used this serivice on one my laptop that you got from best buy they helped me well and it was fast service all you got do it book it online the time you want and you good to meet with one of the best team

I purchased this plan along with the tablet I bought as a gift. It is only 1 year but its worth it just in case anything happens. I always get protected.

Accidental protection was a must when I bought my laptop!

Always a good investment to protect your electronics. Well spent money. If you don't need it, it's peace of mind. If you don't have it, and need it, you'll deeply regret not getting it!

Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

I took my item back and received prompt service. In fact, I received a new item within 2 days.

I’ve recently purchased a tablet and bought the geek squad protection that is offered with the purchase of electronics. It’s pretty much covers spills, cracks, and whatever may happen to your tablet. I think it’s cheap and covers your for 2 Years.

I suggest if you buy anything that could be broken get the warranty service is great and if they can’t fix your product you will get credit for the total amount u spent minus the warranty to get something else

Saves me a lot of headaches since my granddaughter lives over 100 miles away and I can't be there to figure out why the laptop is not working right. Geek Squad to the rescue. I've renewed multiple times!

Good coverage already had to use it to replace grandson’s kindel. Replaced the product, after a slight debate about the current price, I had purchased the previous one on sale. Otherwise no problems.

I'm glad I purchased this 2 year protection for my childs tablet. I haven't had to use it yet, but I'm glad it was offered to me and knowing if something go's wrong with it I can have it fixed. Thank you!

Customer service is amazing! and they make sure that you leave happy

Very happy with Geek Squad. Most items that I buy from Best Buy - I take out the Geek Squad protection. Thanks to Geek Squad and Best Buy for providing excellent products and technical support.

I purchased this for a tablet I had purchased after having to replace one that was broken. Unfortunately I didn't have geek squad on that one and I regret it. I'll just say this, if you're clumsy or have a child or are dating someone clumsy this is a must have.

Great for those accidental drops by my busy son, always on the go, and sometimes a little clumsy.

My daughter has been pretty good about not breaking her stuff. She's a fairly responsible 4 year old, but I understand that accidents happen, so it's nice to have a piece of mind knowing that if anything happens you her tablet, she's covered.

Good service to have. In case I have a problem I have confidence my problem will be taken care of.