Customer Ratings & Reviews

The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

I highly recommend the Geek Squad service. Everytime I have had to use it I received the best service and my products was taken care of.

Awesomeness purchase for the dynam8c of my home. Hubby loves it ans the children cant yet enough.

My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

My kids play their tablets all the time especially when we go out of town.

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

I luv geek squad is the best want else can i say about it

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

Information provided by the agent was detailed and clear

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

I would not purchase an electronic without having geek squad protection every again. They actually hold true to fixing and repairing broken items.

I enjoy using this kindle. It's lightweight and easy to use. My biggest issue is the lighting.

Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

Always get Geek Squad protection or at the very least you should get total tech support.

Excellent service - very accommodating - look for solutions that fit my specific need