Customer Ratings & Reviews

I always count on the Geek Squad to help me unravel technical issues with any of my Best Buy purchases! They’ve never let me down! Terrific and dependable insurance.

It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

Everyone needs to product their technology products. I highly recommend the Geek Squad Service. They are knowledgeable and you will be at ease when and is something happens to your device.

Saves me a lot of headaches since my granddaughter lives over 100 miles away and I can't be there to figure out why the laptop is not working right. Geek Squad to the rescue. I've renewed multiple times!

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

Having the feeling your laptop is protected, is awesome. I purchased my produced wanted to check it out before I purchase and BB extended the time for purchase. All around greatness!!!

I'm glad I purchased this 2 year protection for my childs tablet. I haven't had to use it yet, but I'm glad it was offered to me and knowing if something go's wrong with it I can have it fixed. Thank you!

I love geek squad protection, I always add it to all of my products because they really do cover EVERYTHING AND ANYTHING!!!!! DO NOT BE CHEAP!!!! ADD PROTECTION TO YOUR PRODUCTS!!!!

Amazing service and the best customer service loved

It's always wise to have protection! Greek Squad knows what they are doing and when all else fail having a protection guarantee gets you a replacement, so it's a win-win!

When my sister's tablet broke, Geek Squad took it in and fixed it and returned it to me as new.

The agent from geek squad was awesome. She did a really good job with helping me with the tablet i bought an the 1yr protection plan that i aslo had purchased. She was awesome

Good coverage already had to use it to replace grandson’s kindel. Replaced the product, after a slight debate about the current price, I had purchased the previous one on sale. Otherwise no problems.

Excellent agents! , excellent service and promptly attentions

These guys have great service and support to address any issues.

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

I purchased this warranty when I purchased the tablet for my granddaughter luckily that I did because she accidentally dropped it and broke it and I brought it back to Best Buy and they replaced it for free.

Very happy with Geek Squad. Most items that I buy from Best Buy - I take out the Geek Squad protection. Thanks to Geek Squad and Best Buy for providing excellent products and technical support.

The agent installed my Arlo cameras with no problems at all. If I ever made a purchase that would need installing these are the people I would have do it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.