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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,500 reviews
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price for the toy, very good quality, it is a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't break it you get a brand new replacement! Always the kindest customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw i would say is they werent able to repair my son tablet so they replaced it and i couldnt renew the protection i would have to spend a whole nother 40 dollars on insurance but other than that its solid i would recommend getting it because when your item breaks it nice to know it can still be replace if not fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it if you can afford it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford this, always purchase it. I only wish that when you purchase multiple items at one this you had a option get a bundle deal at a discounted price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet. Hopefully we won't have to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection. Geek Squad and Best Buy are the only people I trust to buy my electronics from and warranty their protection with no questions or hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Table for kids use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the table for our kids and it works fine for what itbis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped walk me through the set up of my Brydge Keyboard and explained what I would & wouldnt get with a non memory keyboard vs the keyboards with extra memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet 8 10.5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. With boys, they are not gentle. Geek Squad always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hectic to get getting this service but I'm so happy I did I'm new to a PC and they help me SO MUCH to set it up they where so helpful and professional

    I would recommend this to a friend