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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,500 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the coverage for this device, but previous devices I have used it on was simple and no hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment to protect your product because you never know what might happen if you break it you drop it or something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you ask me! All your warranty’s on things are worth it you guys always help fix things right when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase another warranty protection cause the first broke. It's good to have one just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians was able to help me. The Geek Squad people are very knowledgeable. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablets for small children while traveling. Plenty of storage for downloads when you don’t have WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine but everytime i come in to use my insurance they never have the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy other computer and I put protection, when I goto BestBuy your change for other one, the protection is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues using my device and have not had to send it in. Geek squad is helpful for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, easy to do and easy to work with parents would love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squd is alway the perfect protection for any item, they work hard and alway ensure an item it working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the protection because my daughter she is special and she broken the ipaid ever year and I need change for I new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something you should purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have younger kids . Our screen broke and was sent off and came back in a weeks time. With children you need a protection plan on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped replace my husband's brand new Surface Pro after it was dropped and broke. Super helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids play their tablets all the time especially when we go out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad shipped it out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product.

  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not really rate this product as i have only just purchased it and not had to use it yet. Will update if i ever have to use it, but very happy with what it covers especially for a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend