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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,487 reviews
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for my wifes tablet and it hasn't dissapointed yet just like all my other gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not use this one this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year has gone by and I did not use this warranty, but... The previous tablet I got had a problem and due to this warranty I had for it, it was replaced right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for items. It is worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the stash, or just let Best Buy do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since you're the immunization shots, just get the protections you will be happy, its easy break it brings it in give it to the Geeks and they will fix it or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but the peace of mind definitely helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always get this protection on any laptop. We have had to use it several times over the years and the process has been easy each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made sure all our questions were answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent had to use this service recently but when i did it was easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best extra coverage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best extra coverage plan you can buy would also recommend to purchase it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my sister's tablet broke, Geek Squad took it in and fixed it and returned it to me as new.

    I would recommend this to a friend