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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,487 reviews
  • Rated 5 out of 5 stars

    Haven't had to use it but good peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is worth the buy. Dont be intimidated to spend the extra money to cover your products. You really just never know what accident can happen to your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them recently but have in the past and they fix the problems every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality folks with great experience and a firm grasp on tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digit and 10in android tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet , great value! I haven’t found a better value yet and the tablet works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up worth your the price I enjoyed what a breeze it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a tablet and they asked me if I wanted to have protection and at first I said no but the guy went over everything and I was like yes let me get that extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my tablet purchase for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got any issues with the tablet they changed for me with another new tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are inexpensive and give great peace of mind. If you’ve ever had to use one ( I have) you know there’s no hassle. Just great service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate the kind feedback and try to make the process for a defective product as easy as possible for you! If you have any questions, feel free to reach out.

  • Rated 5 out of 5 stars

    I always love having this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad service. I buy it on most all items I buy at Best Buy and am never disappointed. Because I have Total Tech, I got a discount on this so that made it even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable about our issues and helped us get a new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get helps save money Well worth it should get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 50/50 on adding a Geek Squad service on my last purchase and I've yet to ever use one in all my years of buying at best buy and sometimes adding it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't break it you get a brand new replacement! Always the kindest customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service and great product to use for my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CANNOT GO WITHOUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend NEVER going without GEEK SQUAD PROTECTION. I cannot tell you how many times this has saved us when we need help with a replacement or a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem with replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use for tablet yet but from every experience I've had with geek squad has been down right easy and fair love that they make it easy

    I would recommend this to a friend