Customer Ratings & Reviews

Worth the extra money so very useful. Make sure to add it!!

Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

So glad Best Buy offers extra protection. Great vakue too.

I have not had to use this, but to know I have 2 year warranty makes me sleep easy at night, and I can use my camera how it is supposed to be used!

Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

Thank god I purchased this! My son dropped my camera and I was freaking out because he totally broke it. I went in the store and geek squad totally helped me. They sent out my camera and got a brand new one back in the mail after a couple days. With this protection, it's totally worth it. Because I didn't have to pay for the damages. They even email you throughly on what's happening. It's really a nonstessful process. I'm sure to renew my protection again when my 2-year ends.

The Geek Squad is fast, and knowledgeable. All of my questions are answered.

I did love the D7200 very good camera, fast and allow me to push my photography, di camera works like it should for almost one year after but I was having problem's not in a specific moment when I was shooting but for some reason I could not take photos so I had to power down the camera and turn it on so I can shoot again so that was a problem with me, so a had to change the camera and the Accidental Geek Squad Protection cover it with no problem and I end up changing the camera

The camera work perfect I love it and the it takes really great pictures

Have not needed yet, but my wife has had good experience with Geek Squad protection, and I bought it for an expensive item.

I can rest easy knowing my purchases are protected

The price is worth it! Thankfully haven't broke or dropped the camera on accident but glad to know I have 2 year protection plan when needed.

I dropped my camera which could not be repaired. Without this service I would have had to replace the item. Since I purchased the service, I was able to get a replacement item equivalent to what I purchased initially.

Good service from the geek squad you just have find or meet the right that knows a lot

Great insurance, helped me out but overall returned the camera

Geek Squad is super fast at helping to get my issues resolved in-store. They had to send out my camera to get it fixed but I was in and out within 10 min

I have purchased Best Buy Service plans before and they have always been that extra insurance when i problem arises. I hope i dont have to use it, but good knowing I am covered if a problem occurs, especially for a large high dollar purchase.

good having peace of mind, so I added this to the camera

Their service is always amazing. They get things done well.