Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1797 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,797 reviews
  • Rated 4 out of 5 stars

    Geek squad help was a Weimar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this plan for accidental drop or spill. I’m glad I took it on my camera. On my trip I dropped the Lens accidentally. Best Buy gave me credit for all the purchase. It was very good plan to have if you think you will use your gear outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved my hide multiple times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I make a huge purchase, like a new high-end DSLR or monitor, I get the geeksquad protection. The service they provide is always great and if they can't fix it, you just get a new one of the same product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Bestbuy protection and I feel it is always worth it. I have had very little problems with all my products I have purchased but when something goes wrong Bestbuy makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have add-on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of accident protection for a camera is amazing, at an amazing price. I hope I never have to use it, but have peace of mind in the event I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It's one of the big reasons I shop at Best Buy. No other store offers such a great deal. It makes me proud to use my product. And I use it with confidence knowing that if something with it goes wrong that this plan has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in a great DSLR camera. Not always one to get accidental insurance... Geek squad has proven to be reliable, I feel very safe and confident should anything go wrong with my camera Best Buy Geek squad will assistance in whatever breeds to be resolved/repaired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection is a must for a camera of this price point. It will be used for action shots and on the go, so we needed to make sure if it took a tumble, we were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRODUCTS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras are delicate and expensive. Please insure your purchase and buy protection. Wouldn't want you losing upwards of a thousands dollars because of a little accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get with every big purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection with a $2,000 camera i purchased. while owning the camera it got damaged and the Geek Squad replaced it with no hassle at all.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jay. Thank you for taking time to share this with us! We're thrilled that you're happy with the service and are privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans for things that are an investment are always necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got it just incase you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worried

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it!!!!!!!!! Worth the extra money. Gives me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accidental damage warranty for my Sony!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure to purchase an accidental protection plan on my Sony A6400. If you're going to get a warranty, make sure you protect the body as that's what you'll probably use the most often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can call the agents if I ever have trouble with anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to added it to everything I buy, just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my camera and lens. I purchased it just in case something crazy happens to it. Plus I am a first camera owner and just wanted for the good sake of my camera and lens. (Sold separately for each item).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get to used very easy and nice for all the pourpuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy looking for a camera for fun and work, the sales associate helped me pick this one out and so far I love it! it's a small camera which can do many things, which I like. I didn't want a big bulky camera and this one is doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I'll get my money's worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan because I'm paranoid. I actually hate buying extended warranties because it seems to me that if something were to happen it would cost less to actually get it fixed. But with the money I spent on a DSLR I'm not willing to chance it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very glad Best Buy offers this kind of protection plan. While I hope to never have to use, it provides peace of mind with its comprehensive coverage; well beyond the manufacturers warranty.

    I would recommend this to a friend