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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1797 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,797 reviews
  • Rated 5 out of 5 stars

    Geek Squad helped me troubleshoot my Canon R6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff able to assist me in any technical Issues, Definitely worth the extra price just to feel that your brand new equipment is protected no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch out for those "accidental geeks"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the peace of mind of 4 years of protection against accidental geeks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so helpful when I brought in my Canon M50. My appointment was super efficient and the body and lens of the camera was immediately replaced. Protection plans are a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for returning my camera without any fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection really helped me out when I accidentally spilled water on my camera. I was able to return my camera without any paying any fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong wiyj adding this service to all my purchases, it is well worth the money for peace of mind that my investment will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great amd the customer service as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty because I’ve learned the hard way that with Best Buy Products something always goes wrong. We bought this camera for our daughter for a Xmas gift. When she went to use the camera it did not work. Since we bought the extended warranty they gave her another camera. So buyer beware take heed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has yet to let me down. A great value for protecting products from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on big priced products. Haven't had to use it yet but it's comforting knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add protection to my camera because of any incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer I wouldn’t purchase a new camera or lens from Best Buy without purchasing the Geek squad protection Best Buy has been great when I ended up having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection means Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, you have to pay for this protection but once you have paid then you can rest assure that GSP will take care of you when something goes wrong. For all of my electronics, I have always bought GSP. It pays once you have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance - depends on how you value your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't needed it yet, but I've had a few very scary moments where I thought I would have to use this to rescue my camera. Nonetheless, for an expensive piece of equipment, it's great for piece of mind. If you are on a budget like I am this is almost a no-brainer. I know your thinking - if I'm on a budget, then why pay for this service. Well, if your on a budget ... the last thing you want to have to do is re-buy an already expensive piece of equipment. But if you upgrade and change out your equipment like dirty t-shirts, then this is not as useful. It all depends on how you value your purchase - which is why I can't give this 5 stars or 1 star. Because on some items it's almost a necessity and other items it's like ... "why ever for?" ... if you know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad always delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please purchase the Geek Squad protection for anything that you buy that you care about. This service is well worth it! I feel like my products are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best but warranty highly recommended I’ve had to replace remotes for games air conditioner super good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all your tech needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection on anything gives you piece of mind. I reccomend to anyone who buys something that is expensive or you want to feel secure about if something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Usually Saves the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase another expensive camera without a Geek Squad Warranty. They always are willing to repair or replace the device with very minimal hassle. My only complaint is that they often seem too quick to simply want to replace the device and then you are stuck needing to buy a new warranty. You do get a new device though, so it is usually a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase - Better To Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I haven't had to use this, but bought it with my Sony camera to ensure it can be repaired if accidental damage occurs. It's reasonably priced, and especially if you depend on your camera for income, you don't want to be shelling out for repairs if something comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use it but seems like a good value

    I would recommend this to a friend