Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,590 reviews
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really work but I’m returning it just cause for me it’s faster just to sweep and dry mop by hand. Also I don’t have the space for it. It can take almost a full day to do 1 room. I wonder if it just keeps going until it needs to go back to the charging dock. So it will keep going even after the floor looks clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item deserves more than a 5 star rate it is a outstanding product I have never ownd a better vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns simply

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no hassle. No questions asked. Nonpaper work needed they have everything on file

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from Best Buy , get their geek squad no question asked warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and worth the money it is reassuring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elizabethg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this guarantee is very interesting and important, it is good to have this service from this store. For edo I prefer a thousand times to buy here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will come in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always suggest getting warranty on high item products. With geek squad, it is easy to bring the merchandise in and get it repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. It’s just great to have protection against issues with products. Any time I haven’t bought it something has gone wrong so i typically always buy protection plans just saves me from headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection. Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for protection of my Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance- A necessity for any electron.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully if I have to use my protection it works.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is kind of pricey. But it protects it for 5 years . So well see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always answers my questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty because I always like to have the security of not worrying if my children want to help me there won’t be problem. The price of the warranty was such a good price I couldn’t pass it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great household addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great, anytime I can find automation to do my job, it’s always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hesitate buying again for my iRobot. Robot failed but Geek Squad took care of. No problems or hassles. Would only purchase on mechanical electronics. Not sure if would by for tv, maybe expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Freak

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing, it is great with picking up dog hair and keeping my floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got the warranty just in case haven’t had any pr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vacuum with very strong section I love the vacuum it is a little on the heavier side but I love how strong the section is, I got the warranty just in case haven’t had any problems yet

    I would recommend this to a friend