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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3594 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,594 reviews
  • Rated 5 out of 5 stars

    Robot rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service. They install and repair my electronic devices in my houses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for your money really worth that extra little bit espically if you use the item often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope Don’t use it, but is complete option for save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get these just to be safe. Ive notvhad to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Would recommend this to anyone. It was a lifesaver when the cord got severed on my brand new vacuum cleaner. Best Buy was very helpful and it was easy to return the old vacuum cleaner for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Geek Squad protection. They stand by there products. Wouldn’t buy any electronics without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and unpacked every box and put it together in front of me. They explained every component and demonstrated each function. They also explained how, if it were to break, how the warranty would be honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program it’s good when you’re family bcz it could save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stand be there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is great with warranty and stand behind it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to help and trouble shoot my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always knowledgeable and friendly stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least I know I'm covered for two years if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green light is another level !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the green light, it will show you everything that is in your floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. We had a dyson stick vacuum which stopped charging after 2 years, and best buy replaced it for us with a new one right away. The warranry paid for itself! Thank you guys for your awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know i got the geek squad for anything that should go wrong.

    I would recommend this to a friend