Customer Ratings & Reviews

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

I am so thankful I purchased the extended warranty! Before the extended warranty was expired my handheld vacuum had an issue with the battery. I walked in. They looked up my warranty and said, "go grab a new one." I went to the shelf and grabbed a brand new vacuum and was able walk out with a brand new vacuum! I went ahead and purchased the extended warranty on the new one as well!

Purchased this extra protection for my cordless vacuum

I haven't had to use it just yet, but GeekSquad is always great to work with!

Geek squad is Great. I never had any issue of returning or getting my Best Buy products fixed. The store on Butterfield in Downers Grove has the best Customer Service reps. They are very knowledgeable, polite, and extremely helpful

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

I always purchase the warranties because Best Buy has a hassle free policy. I never have a problem returning, replacing or being refunded for a product I buy the warranty for

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

great service for issues that can arrive with any product unexpectedly.

Geek squad protection always try to buy for a piece of mind

I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.

BEST BUY ABSOLUTELY STANDS BEHIND THERE PRODUCTS AS EASY AS 1-2-3 >>> RETURN, EXCHANGE, WALK OUT! I WOULDN'T DARE BUY ANY PRODUCT WITHOUT THIS WARRANTY!!! IT HAS SAVED ME TO MANY TIMES TO COUNT.. WORTH EVERY PENNY!

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.

Love it! Does everything needed, the battery life is up to par, no complaints, Geek squad keeps everything in order

Still works great, use on commercial carpet with high tracfic

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.