Customer Ratings & Reviews

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

We are really happy with this program, they are really good, kind and always whiling to help.

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

As someone who works in the repair field, I can attest to how great having a service plan is. I had several items go bad in the past with no plan and I was SOL. Now I have peace of mind knowing that I can get it fixed and/or replaced if it goes bad.

Never used geek squad services. But I have the service plan in my membership.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum

Very efficient...great suction...lightweight...very happy

They did what they said they would in case of my vaccum breaking which was a refund

The guys are great. Made my move so easy. Mounted tvs, set up our new tv. They are the best.

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Always buy the protection plan, great guys that help you out

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

An absolute must buy. Just having the sanity of knowing all my expensive merchandise is protected is worth it alone. I'm always using my cameras in good and bad weather and I know at anytime something bad can happen. I would recommend this to anyone.

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.