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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,668 reviews
  • Rated 5 out of 5 stars

    SK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and answering all my questions. Convenient scheduling times and appointments. Highly recommended replaced my old product when it failed no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales end geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik did a great job helping! He was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY ARE AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE AMAZING GREAT HELP FOR OLDER PEOPLE.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the replacement plan!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... much better than having to spend another 350 on a new vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good items, and I recommend to use it and try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding 5-year accidental geek squad protection to item purchased is good for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have in case of break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use it on this, at least have it in case it is needed, hope if to need to be serviced or that to happen while having the Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when your item breaks after a number of years. Best Buy has the best warranty of any big box store out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the workers were very good and were super nice helping me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet because I just bought the product but we love the extended protection because It gives us a sense of security and the people at the Geek Squad are excellent

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service plan for vacuum is a must have.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The service plans are 100% always the best thing to get on vacuums you will use it everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy insurance guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people buy protection for your devices because you never know.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazig device, it realt make my cleaning experience great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not? The 3 year protection gives you piece of mind and allows you to fully enjoy your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad protection plan until now and it was so easy. Brought in my old vacuum and they let me exchange for the same item or upgrade and pay the difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for extended coverage if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same problem three consecutive times with a Dyson vacuum. When I got the second one, I got a three-year extended geek squad warranty in anticipation of having further problems. The vacuum broke inside of what would have been the manufactures one-year warranty but because Best Buy replaced the vacuum under my extended warranty, that voided the extended warranty, and now my third product has already broken and the three-year warranty was a waste. This would be great for products that you expect to last beyond Their Factory warranty, but I would shy away if you have a product that has a higher potential for a short shelf life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again i have never had to use this plan on anything but it is a great value to add protection to your products. Geek squad is always ready to answer any questions you have if you call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a good job anwsering any questions you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best buy’s warranty program. They are great in providing services and I am very happy with it.

    I would recommend this to a friend