Customer Ratings & Reviews

Bought the 2 year warranty with a Irobot vacuum and it stopped charging after a year of having it and they returned it no question asked made it super simple and will purchase there service plans with every purchase

This vacuum has been great, been using dyson for the past 4 yrs and can't go else where. I recommend it if your looking for a strong vacuum that lasts.

Exellent service, very efficient I have a problem with my product and they resolved it.

I was not happy with a product because it damaged my property so I returned the item with a full refund. In store credit but it still worked out. Thank you.

Our LG vacuum stopped working and we were still under warranty and the staff was very helpful in getting us a replacement!

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

This warranty is awesome! No questions asked if you’re product is not working properly, you receive a replacement.

ALWAYS LOVE THE EXTRA COVERAGE AND EASE OF KNOWING THERE IS A BACK UP IF ANYTHING HAPPENS

Unfortunately I had to use it recently but it was no problem at all at the store.

I love geek squad guarantee they resolve any issues Highly recommend..

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

Have utilized this insurance on all my purchases and when needed, well worth the investment

[Employee of bestbuy] Feel comfortable being able to make a quality purchase without risking breaking the item during use thanks to the gspr

My LG washer/dryer seems to be doing great so when my Dyson handheld died, I decided I would give them a chance. Glad I did. This has so much more power, features, battery life than the Dyson did. I was expecting it to replace my handheld but now I find myself using this a replacement to my heavy full size! Great for stairs and pulling things from the edges and corners.

Always understanding and on task with walk-in help!

Was a little skeptical at first, but after cleaning my entire house with this vacuum, I am not disappointed at all. battery lasted through the whole job with 5% left. Incredible product overall! I can rest easy that with Geek squad insurance, if my product need a repair. Geek squad will fix or replace if need be!

piece of mind, you never know when it goes out, or breaks. your gonna sit there with a straight face and tell me that you know how to fix vacuums. yea sure buddy, just buy this and forget you even got it, that way when it does break and you hit up your local best buy they suprise you with a fresh vacuume because you purchase the 3 year accidental geek squad protection boi!!!!

Excellent warranty ,It's a very good warranty!!!!!

Geek squad is Great. I never had any issue of returning or getting my Best Buy products fixed. The store on Butterfield in Downers Grove has the best Customer Service reps. They are very knowledgeable, polite, and extremely helpful