Customer Ratings & Reviews

Geek Squad service are very knowledgeable and It was really fast. They just needed up replacing it.

My LG washer/dryer seems to be doing great so when my Dyson handheld died, I decided I would give them a chance. Glad I did. This has so much more power, features, battery life than the Dyson did. I was expecting it to replace my handheld but now I find myself using this a replacement to my heavy full size! Great for stairs and pulling things from the edges and corners.

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

After years of buying cheaper products, having to repurchase a vacuum every other year, i finally decided to give the dyson a try and see what the hype is about….. well it exceeded my expectations. I actually like vacuuming now. And, it picked up kore than my other vacuums ever did!! I hate i waited so long!!!!

piece of mind, you never know when it goes out, or breaks. your gonna sit there with a straight face and tell me that you know how to fix vacuums. yea sure buddy, just buy this and forget you even got it, that way when it does break and you hit up your local best buy they suprise you with a fresh vacuume because you purchase the 3 year accidental geek squad protection boi!!!!

Got a nice Shark vac and bought the 3-year Best Buy warranty- even though it comes with a 5yr from the manufacturer. After about a year and a half the unit just quit working, so we brought it back to BB and they just gave us a new unit- NO QUESTIONS ASKED! GREAT SERVICE!

I ALWAYS get the Geek Squad protection service on all of my devices because I know just the time that I don't have it, is when I will need it most. Get the service. I have needed to use it more than once and all of the employees are always so helpful and work so hard to fix whatever my problem is

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

My experience with Geek Squad was nothing short of exceptional. Their professionalism, expertise, and commitment to customer service have earned my trust and loyalty. I highly recommend Geek Squad to anyone needing reliable and efficient tech support. They truly are lifesavers!

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

Very easy to use!! Extremely accomodating!!!! Friendly

Great no question asked so easily to do warranty of my old vacuum

you would think for the price, the vacuum should last forever, but like everything, they do break. I have had to use my warranty twice and it was simple to execute. I just took the vacuum to the store and they replaced it on the spot.

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

Luckily I have not had to use my Geek Squad protection on my purchase. But from past experience I have used Geek Squad on other Best Buy purchases. I will never make a purchase without buying Geek Squad protection. The security and protection can’t be beat for the price. Geek Squad was very reliable and print and resolved my issue for another product.

All I can tell you is that you should get the production when offered. The way companies cut corners on production; you never know when you need the back up. They are always there to help.

I haven't had to use it just yet, but GeekSquad is always great to work with!

Best Buy is the only company lace I always get the geek squad warrenty. You don’t have to find your reicete or an old policy you can’t find. You make an appointment go see the geek guys and bam it’s either fixed or they credit your account for everything including the geek warrenty and you just go to the store and get a new one

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.