Customer Ratings & Reviews

We needed it for sure. 3 years is very good timeframe for electronics.

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Always I am buying the Shark up right vacuum also buy geek squad protection.

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

My robot is a good duster. Of course it doesn’t do an immaculate job and can’t get all the nooks and crevices. Overall I appreciate the dust it helps pick up & I don’t have to sweep daily anymore which gives me time to tackle another thing. The bad side is the robot doesn’t always connect to the charging base so I have to place it on manually after I notice it didn’t sweep that day & I do clean the charging areas w/a me clean magic eraser.

All the product I purchase have protection very easy to use

I have never had a problem with their service always kind n makes thing happen

Nice peoples and Nice services always come on time

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

Rarely is my product review commentary listed as negative, disgruntled, or proposed by a rating remark below 3.5-4.0 stars, however, I am encouraged to warn our fellow American, and am hopeful that the SHARK brand corporate manufacturer shall read and review my statement to warrant the future circulation of any mediocre product items, and as well as to persuade a significant decrease within the SHARK brand product cost which most definitely fails to align with the overall value, material specifications, and deceitful intent disguised as the vibrant color and design of the SHARK product item presentation. The identified SHARK model vacuum is "COMPLETE CRAPPOLA", and any aspect opposite of ergonomic modern 2025 technology. The majority of the product's weight arranges at the nearest top of the item's upright position, and angles directly in the center of the motor, filter, and clear plastic cylinder shaped cannister, which harbored to penatrate upon my forearm's radial/ulna nerve endings that for

This is a Christmas gift for my daughter. I'm telling you this is a great Buy and Product. I have no pictures at the moment because my husband is using the one i purchase for myself .. He Loves it..thanks Besr Buy. And your warranty is The Greatest.. Your Loyal Customer Jacque Miller

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

I love this vacuum. Would buy this again. The only issue is the battery life on the vacuum.

Love how quick they take care of any problem and issue with any product

Why wouldn’t you buy this?! You appliance, eletrônica will stop working some time before the 5 years. So why not get sim extended warranty.

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

I specifically go to BEST BUY when making big purchases because of GEEK SQUAD. The Geek Squad protection/service is the best out there. Do not get me started on Target's protection/service. With Geek Squad I have peace of mind! They don't just want to take your money!

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!