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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,617 reviews
  • Rated 4 out of 5 stars

    Shark lift away vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner offering reliability and agility to get to the most inconvenient locations. Though this is my 3rd vacuum of this brand(the 1st one a wheel fell off, and the 2nd would no longer turn on, both malfunctions occuring within 2 years of daily use) i would most def purchase a warranty. Great product overal despite the hiccups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidental for my very expensive vacuum and I'm glad I did. Manufactures are making things to last less and less. It was so easy to replace my vacuum that was out of manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty are amazing at brst buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 3-year accidental Geek Squad warranty with any of my devices from Best Buy. It is most definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to review. It's a protection plan. I guess if I really had to say something about it is that if my Dyson vacuum breaks within the next 3 years, I have this protection which means BB replaces it for nothing or gives me another one or something similar of equal or lesser value. No need to return the box or a receipt. Just give them the broken down piece of plastic and get a new one. It's worth the $69 I spent on it. At least I think that's what it cost me...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how versatile it is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy the geek squad protectection. I've used it in the past and they definitely deliver on the warranty. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can make when purchasing an appliance! I recently had a Shark vacuum die on me and took it in to have it serviced in-store, they were unable to repair it as it's a model that shark no longer makes so I was refunded the full amount I had paid. It was a quick and easy, no hassle experience. I'll keep making future appliance purchases through Best Buy as long as they keep up the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using coverage for my devices and now i have the total membership w

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting expensive products always get the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Excellent service my favorite place and electric to buy for my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU...............................................................

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection for vacuums

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in great handy, because when the vacuum I bought broke down, it allowed me to get another vacuum without paying too much of a cost for it, so I always recommend to get the Geek swap protection for vacuum cleaners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when needed, we have this on most of our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was affordable and easy to use if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Warranty should be bought on all appliances , computers and all electronics products. I always buy Best Buy Geek Squad warranty on all Appliances, Electronics products, Computers products, Very friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t let the size fool you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner! At first my husband and I were skeptical using it the first few days, mostly because we were used to the heaviness of a traditional vacuum. However, being able to actually see what debris was picked up right after we used our pretty new Shark was all the reason to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have if you buy anything . Anything can go wrong at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little orange powerful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice vacuum. It has a light on it and you can get ⁰ small areas with it. It's small and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make Sure to always ante up on the protection plan max years as possible. Ive been purchasing both for year's. So lets do the Math. In the lat 18 years, Ive had a toral of 6 Vacuums at $169 per unit in addition to the protection plan at the price of $38 equals up to $207. So consumers listen, a spent a grand total of $435 for Vacuum usage for my residence in the last 18 years. Its the Best Buy that money can buy!

    I would recommend this to a friend