Customer Ratings & Reviews

Better be protected This product is just worth It!

It will protects my vacuum just in case something happens, I am glad I have it.

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

The Geek squad is the way to go. They are a team of qualified professionals. Had them over to fix my TV. They found the issue spot on and advised me on the problem. My remote needed to be replaced. Showed me on my TV what information to give them. Also showed me how I could get into Netflix manually. I purchased the plan that could fix anything in my house. I haven’t been disappointed with this plan.

I will only buy my electronics and household appliances at Best Buy because the service and care is the absolute best.

The plans protection works really well. You don't have to worried about your products knowing that they have full protection.

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Better have it and not need it then not have it and need it!

this is excellent product ,i will use it again tell a friend to tell a friend to use it

Best decision I made was add insurance to my vacuum

Great service they provide. Very courteous and helpful. They dont mind going extra mile to help you.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

No hassle very polite and helpful. Just great customer service

They take in and exchange product with no problem ,

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

Protect your investments folks!! The plans can seem a bit much at the time of purchase but isn’t peace of mind is priceless? The plans are certainly cheaper than having to replace your purchase at full price. DeaLing directing with Bestbuy vs the items warranty folks can sometimes be as different as night and day. There’s no better comfort than knowing your investments are protected! Especially when being/becoming a total tech support member as well.

I have no complaints every time that i need them always helping

I love Geek squad and would recommend everyone to get it once purchasing an electronic. They are very easy to work with and when needing to do a return no many questions asked.

Great product. Customer service was informative and quick.

I love it cleans my floors really well I would recommend it for friends and family