Customer Ratings & Reviews

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

Love this product. Clean amazing and love the self clean it can do afterwards. Also, the trap it has in the dirty water tank is great, it keeps hair and such separated from the water so its easier to clean out. The battery does die a little faster when using Turbo Mode. But overall, great product.

Made an appointment online and was immediately helped when we showed up.

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

Timesaver for a big household, or a small household vacuum and mop together is one of the best invention don’t think twice and just buy it if you need to save time from vacuuming and mopping separately.

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

havent had to use it... but i know its there in case i do. gift for my daughter.

Always great working with bestbuy! Never have had any issues!

Always buy best buy warranty on my products. Never know when something will break.

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

For everything I’ve heard about cordless vacuums…. I can say this one blows that all away. It’s light weight, and its suction is just as good as any corded vacuum I’ve owned. The dust detecting light is a great touch as well.

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

I love this vacuum I use every day for my work and still work great I Really recommend it

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

Havent needed the service (knock on wood) but im pleased to have the security especially understanding this is the most expensive vacuum ive ever owned.

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors