Customer Ratings & Reviews

Best Buy has the greatest service and warranty deportment ever. We have been customers for over 12 years

Always been a fan of the Shark vacuum. I have had one since 2015

Bought this as a gift for my wife and she loves how much easier it makes vacuuming for her. The accesories are a really nice plus too

Perfect for home get out dirt, dust and helps with allergies

As soon as I got there with my broken vacuum, they gave me my money back after 4 years, to buy me another one

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

It’s always a good idea to get the geek squad protection in case if the what if ever happened.

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

I by Dyson product because I love their quality and ability however, over years of use they seem to loose suction. I brought my previous Dyson back because of this and the only question that was asked was the reason for return. Once explained was told to go on the floor and find a new one.

Always good idea to have this protection for your items

Bought a few items like the I robot and Dyson vacuum... There was no way that I wasn't going to protect my merchandise knowing that anything can happen to cause a problem and I wouldn't be covered. I have already had to use it on one of my I robot vacuums, I'm so glad I was covered! A must have!! I would recommend. This to anyone.

very reliable and worth the money! do not hesitate to pay extra for this as it's worth when you needed it and you'll never know when!

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

Great unit unfortunately the little plastic clip to hold rhe waste is not durable and breaks. Had to return unit under warranty.

Honestly, just buy it. You can return your broken item and get a replacement or store credit back if they do not have it in stock. This has saved me many times and I love the ease of replacing it. Always have a pleasant experience when working with the BestBuy associate.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

They helped fixed what I needed quick and easy and with care!

The protection plan they offer is great. Always buy it for my products.