Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,668 reviews
  • Rated 5 out of 5 stars

    Best Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home get out dirt, dust and helps with allergies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange and refund service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your acquisition, I always buy it from Best Buy, the immediate replacement is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for anything we bought from bestbuy. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and wasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and easy service. The overall process for returning and buying a new items was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get protection plans for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. I was in a panic when my computer got hacked. I immediately brought it in to the Geek Squad they went to work and made sure I was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my back in for about three weeks. I’m super great on hardwood and carpet always bought the other models. This is probably the best one ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad for 3 years and it has helped with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year product replacement plan at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped fixed what I needed quick and easy and with care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to have this protection for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing tricks on it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium service! They do literal tricks on it! A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very Easy to exchange or return nice cutomer service ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? The Geek Squad is always there if and when we need them. Everyone is extremely knowledgable and wonderful to work with. We just purchased a grill and the service for delivery & set up was A+. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty because of the price of the irobot vacuum. Its good to have peace of mind should something go wrong. Geek Squad has always come thru with repair of any prior purchase, so no doubt with this one. Additionally, always helpful if I have a question.

    I would recommend this to a friend