Customer Ratings & Reviews

We have used the Geek Squad several times and are very happy with the results. I have purchased many things for new house including kitchen appliances, TV's and iRobot cleaning systems. The Squad has always been there to assist me as I always add their coverage

5-Year Accidental Geek Squad Protection was a good low cost deal to cover almost anything that can happen to my hand held vacuum. I had it on one brand and after a year pretty much no questions asked they gave me my money back and I used it toward another hand held vacuum.

10/10 warranty so easy to do in store, employees nice and quick service

If you buy big ticket items you know can possibly ware down or break, then you should really really really consider getting this added insurance. Worth it.

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

I ALWAYS purchase the Geek Squad Protection Plan. I used to work for BB and I saw how sad people were, who had the unimaginable happen when their item broke too soon. I totally recommend this protection plan.

Good warranty for products. Easy to understand what the warranty covers.

Not only they take care of everything so fast they always recommend the best products to get,help with any question and are very knowledgeable!we can get a lot of items online these days but nothing is better then dealing with geek squad warranties.very welcoming,very helpful and worth every dime. Thank you

Excellent vacuum, works great and a lot better than expected. Would definitely recommend it to anyone.

Always get insurance for items like these because the company realy has great return policies

Great extended warranty on the iRobot this is a great product however has a lot of moving parts as well as wireless functions see a need for extended warranty on this item since it is pricey and limited product warranty feel comfortable knowing it has Geek Squad support.

Love the geek squad warranty’s and just love how easy and simple bestbuy makes it to exchange or return an item!

Great for any equipment you buy from here best warranties the business

Love it since it doesn't get stuck in places and it knows exactly where to clean. Lidar will get confused if you have a floor mirror

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

Best Buy has the best no hassle warranty coverage in the business! I was quickly able to get my Dyson swapped out for a new model. In and out in about 20 minutes, most of that time was spent picking out a new vacuum

Very happy i got this warranty , you never know when you will need it.

The workers did a fantastic job and were very professional on time and looks amazing

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.