Customer Ratings & Reviews

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

What can I say? The Geek Squad is always there if and when we need them. Everyone is extremely knowledgable and wonderful to work with. We just purchased a grill and the service for delivery & set up was A+. I would definitely recommend.

I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

This is a very good vacuum really enjoying and will recommend it to many.

The agents were quick and polite. Answered all questions i had and explained the process

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

Great add on to your purchase worth every bit incase something goes wrong

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

I love the geek squad crew. They always take care of my needs. Thanks again.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

Always thankful I have the geek squad service and BB protection warranty!

I purchased this warranty because of the price of the irobot vacuum. Its good to have peace of mind should something go wrong. Geek Squad has always come thru with repair of any prior purchase, so no doubt with this one. Additionally, always helpful if I have a question.