Customer Ratings & Reviews

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

Works great. I would recommend buying the product.

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

Been a couple years and it works like i first got it

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

They sold me a 3 year protection plan on my vacuum. I have one on my router. Whenever it breaks, if you have the plan, they replace it qith no questions.

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Best money I ever spent . It leaves the floor clean and pretty much sucks up anything that’s on the floor.  And it’s very easy to clean the parts after finish using it. 

Always get insurance for items like these because the company realy has great return policies

Used this service a few times and got my money back on the damaged products so i could buy a similar product as a replacement.

[Employee of bestbuy] This product puts me at ease because told the limited Time warranty. If something doesn’t work, I can go to the store for more details to get it fixed

Never had an issue with geek squad i always recommend

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

Great battery life , good suction and design. Has fabric attachment and crevice tool . Easily mounted to wall. Not suited for fluffy carpets .

always get it-----------------------------------------

I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.