Customer Ratings & Reviews

I like the geek squad service, super helpful, I made the appointment for the replacement of my steam mop and got a new one right away.

I was able to make a quick appt for same day, due to being unable to fix my vacuum i was able to get a new one that same day!

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

I have used one before and i loved it. The only thing it doesnt do is get the edges of the walls. It leaves like a 1 inch gap. So i always have to take my broom and sweep the edges. But all in all its a good vacuum/mop

Great product, for the price I was looking for something not that bulky and that could do the job

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Best Buy has the greatest protection warranties- great if I have a min issue with the product- no issue so far

Geek Squad is a must, saved me from buying a new replacement wet-vacuum. Was able to get a replacement and just had to pay for another geek squad protection plan. I always get it, you should too.

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

Easy and compact. Has multiple attachments and make my wife happy.

Protect your investment it’s worthy buying protection specially, Greek Squad

Had an older dyson and it went out after like 5 years got this new one and man does it make a difference. Great suction and cleans like a charm!

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

The protection plan is definitely worth the price peace of mind for a year or more.

Peace of mind for our new vacuum wife loves how it works and makes her house cleaning easier

Geek Squad! I have tried them once with a TV that failed and they paid every penny I have paid. I always recommend their protection plan even if you are not sure if you gonna need it

With the rise in the Geek Squad's reputation comes the changes to their warranty plans. Make sure you read through and have them explain the full details of the protection plan as well. Your item will still be protected but the level of hoops jumping will vary

This thing works great for my house which is complete hardwood floors. I love it and am amazed at what it picked up that I didnt even see.

Also puchasr the geek squad protection it cmes in very handy when something goes wrong with protect.