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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3622 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,622 reviews
  • Rated 5 out of 5 stars

    Best coverage anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always suggest getting warranty on high item products. With geek squad, it is easy to bring the merchandise in and get it repaired or replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but sometimes it loses its internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad maintains our computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second contract with the Geek Squad. We both have worked from home for several years using 4 different computers. When we have a computer issue we just take the machine to the Geek Squad and all is weel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from 3 year old v10 that kicked the bucket to the v15. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these products as I was not satisfied with results, had no questions, full refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you purchase any electronics you must purchase the geek squad protection. Don’t lose out! Electronics do wear and tear and eventually break. You want to have the device converted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use the Geek squad yet, but I trust that if I had to, they will solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection for all of my Best Buy purchases because I know I can count on the Geek Squad to fix any problems that may come up. They are 100% reliable and always very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. My Dyson of 3 yrs stopped working. My Dyson was replaced with brand new Dyson. I took another Geek Squad service plan out on the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item deserves more than a 5 star rate it is a outstanding product I have never ownd a better vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying for item which you are planning to use a lot. As item breakdown at times. So in my opinion it is absolutely worth buying this type of protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use the Geek Squad for this item and was very happy I made the extra purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working with powerful blend Previously used different brands but this is almost top best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has best extended warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has best extended warranties! I purchase extended warranties on everything I buy at Best Buy. They are definitely worth the extra money. You never have to worry about your item being defective. It is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, super easy return. You just bring the accessories with it and they take it. You can replace it with another one just let them know, they scan, and you're off. Quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to have peace of mind with your products. The protection is worth the peace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales end geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik did a great job helping! He was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no hassle. No questions asked. Nonpaper work needed they have everything on file

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the real mvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a peace of mind, with the extended warranty it validated the quality of the product. I have had items to wear out or stop working and have always been fortunate enough to have the product replacement

    I would recommend this to a friend