Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3622 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,622 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy to get my new product. Took about one minute at the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying products anywhere else. Because I need geek squad to have my back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully if I have to use my protection it works.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is kind of pricey. But it protects it for 5 years . So well see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot rumba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service. They install and repair my electronic devices in my houses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so good I trust them . Zzz Z A As A A As As A As

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had good service from the Geel Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pickup with ship to store .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson purchase. It is a great vacuum to have especially if you have dogs. BB WAS EASY TO PURCHASE FROM AND HAD IT AT THE DOOR WAITING FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff breaks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy their protection plans on anything that gets used a lot. They will fix or replace anything no matter how it was broken.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive to purchase the warranty but well worth it if it bakes no hasel return/fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection, prices seem a little high

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like to get the geek squad protection plans with Best Buy purchases. They have been beneficial in the past. Recent pricing has seemed to increase on these plans that have made me second guess their purchase as of late. Ultimately ended up purchasing this as a back up for our Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    I always get these.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get these just to be safe. Ive notvhad to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes! I bought it for my coffee machine and fir my food processor, when my coffee machine broke (fancy one about $2k), they literally refunded me to buy a new one! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully the product has yet to need to be serviced by Geek Squad, but it’s great to know they are there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program it’s good when you’re family bcz it could save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know i got the geek squad for anything that should go wrong.

    I would recommend this to a friend