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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3622 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,622 reviews
  • Rated 5 out of 5 stars

    Favorite device i own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good uograde from the v11 dog edition and in very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to anyone! I made the mistake of not getting this for my first roomba and boy did I regret it. Won’t be making that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a vacuum cleaner and glad I did as mine broke down after 6 months only. It was as simple as replacing the broken one! This insurance it limited now to only one replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have in case of breakdowns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i have purchased one of these in awhile. Gives me a sense of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find this terrific portable ice maker at Best Buy store and This is a great item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a great experience with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Headache Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issue getting a replacement for a device with Geek Squad protection (If it is considered non repairable). Protection offers a solid peace of mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GO WITH V15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEND MORE MONEY A GET THE V15 5GEN. THIS ONE KEP STOPPING

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service yet, ut it seems like a good value for the time frame if anything does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it works great amazing 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Recommend to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always very honest in honoring its protection plans. At time of sale of protection plan there is no pressure to sale and at the time of service needs there is hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I register every appliance or electronic item I buy with the Greek Squad. There is no better customer service! They have never disappointed me with guaranteed quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when your item breaks after a number of years. Best Buy has the best warranty of any big box store out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought it for my Husband, he looks good with it in hand... :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very reliable warranty service. I have never had a problem returning things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSqaud and Best Buy have the best service around. The extra warranty is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum broke and when I took it in they just said I could get store credit or pick a vacuum off the floor.

    I would recommend this to a friend