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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,623 reviews
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, especially for something like a vacuum that could poop out after common use. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY vacuum makes a funny noise...not funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was smooth and non-stressed. Found a good replacement model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without protection when you have five boys living under the same roof. The peace of mind is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is always my number one store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to anyone needing services with things you’ve purchased from BB w/ warranty and not working properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad repair of Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tried to say some dirt on the vacuum sent for repair was a bio hazard. I had to have a very stern conversation with the store manager. I had to have it professionally cleaned before they would look at it. Watch for this on repairs,they have even done the same thing on computers. I finally got money to buy another one. I just don’t trust the geek squad anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself money by buying a protection plan. You never know how long a product will last especially after manufactures warranty is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad plans for all of my electronics. Protection is important. Especially in this house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech + Geek Squad = Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. Love the protection. If you pay for something over a $200 bucks the additional protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased the vacuum I wanted did an amazing job outlining the reason I should consider an extended protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. Always gives me a piece of mind and makes me feel good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my first Shark mopvac and with the warranty it was super easy to replace with a second new Shark wet mopvac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocket Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra coverage as added protection for my purchased product - comforting Insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received most excellent service from the Geek Squad which made my tv set up go smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first electric home supply purchased at Best Buy. I hope the warranty is better than the tv warranty I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient to use guarantee. I love the Best Buy guarantee, they never change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and gets everything picked up the first time using it. Easy understanding your problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased to have this different brand first time which is really worth it and do good job around the house on hard floor and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are good for items that break. Pets smoke our vacuums everytime, they replace no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aniseto1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan of coverage for my products, I love it, easy to use, I love ot

    I would recommend this to a friend