Customer Ratings & Reviews

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

This is a must purchase when it comes to buying expensive itmes like vaccums, TVs, or any fragile product that could damage within a year or two. Yes it will add around 100-200$ to your purchase but will save you money for long term. Very recommended.

No hassle very polite and helpful. Just great customer service

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

I love this vacuum I use every day for my work and still work great I Really recommend it

Always buy best buy warranty on my products. Never know when something will break.

havent had to use it... but i know its there in case i do. gift for my daughter.

This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

Better be protected This product is just worth It!

A must get. I use my vacuum 2 times a day and things ware and thing break. This added insurance is worth it when it breaks down on you! No questions asked for the return of exchange makes it very easy!

[Employee of bestbuy] It’s always a good idea to get the geek squad protection in case if the what if ever happened.

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

I have no complaints every time that i need them always helping

Honestly, just buy it. You can return your broken item and get a replacement or store credit back if they do not have it in stock. This has saved me many times and I love the ease of replacing it. Always have a pleasant experience when working with the BestBuy associate.

Made an appointment online and was immediately helped when we showed up.

Best decision I made was add insurance to my vacuum

It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

This warranty covers things you'll need to be covered on electric gadgets that you purchase

They take in and exchange product with no problem ,

Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.