Customer Ratings & Reviews

Our LG vacuum stopped working and we were still under warranty and the staff was very helpful in getting us a replacement!

The 4-Year Accidental Geek Squad Protection Plan is a solid choice for those who want comprehensive protection and quick, reliable service for their electronics and appliances. However, be sure to weigh the cost vs. value based on the item you're insuring and your likelihood of needing repairs.

Works great. Used it for years on my vinyl flooring. Feels new everytime it dries

I loved this vacuum!! Took the extended warranty and after 3 1/2 years the battery life had shrunk considerably so I took it back up to the store and they traded it out for a new one!!!! All I had to do was pay for the extended warranty again and I walked out with a brand new Dyson vacuum for $100!!!!!

I always purchase it and have used it for at least three returns/exchanges. There's nothing like the feeling you get when your favorite fill-in-the-blank breaks and then gets replaced or refunded for a fraction of the price of the protection.

I recommend this product is very very good I like I love it

Excellent customer service every time I shop in store and need help.

Always respond to each issue I have, the people were amazing

Very easy to use if something goes wrong with a purchase

Very useful and helpful in case something were to go wrong.

Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product

This is absolutely amazing. Lots of power and suction.

Bought this warranty again cause last time I use it was No Questions Asked. Just loved it, I was not a big fan on warranties for Best Buy on the past. But with this great experience this particular time they have won me over again.

I had a great experience with Geek Squad! The technician was professional, knowledgeable, and resolved my issue quickly. Scheduling was easy, and they kept me updated throughout the process. Highly recommend for reliable tech support!

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

This vacuum has been great, been using dyson for the past 4 yrs and can't go else where. I recommend it if your looking for a strong vacuum that lasts.

The protection plan is a must & well worth it! Be sure & grab yours now!

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.

Excellent service when I request the warranty or assistance.

The egent did good work they installed my tv fast and did a good work