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Customer reviews

Rating 4.7 out of 5 stars with 3193 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,193 reviews
  • Rated 5 out of 5 stars

    Worth the money, you will not regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dyson over a year ago, I can now write an honest full knowledgeable review based on my time with this amazing Dyson vacuum. It's not heavy, the suction power is very strong, the battery charge helps you to get alot of cleaning accomplished when It's in the normal setting, and when it's on the higher suction setting obviously you get less time, but It's worth it because the power this vacuum has gets the cleaning around this house done. I have a short haired dog and this vacuum picks up the dog hair very well. I am still in love with the fact that hair nor anything gets tangled in the brush, this was the main reason why I got this vacuum in the first place. I hate cleaning the brush heads and pulling hairs off of it. It grosses me out. The dirt canister holds alot and Itself easy to open and clean out. The accesories attach easily to the vacuum and can be stored well on the wall holder that is a great thing to have to keep this vacuum and accesories organized and out of the way. This is also great to breakdown to the smaller size when cleaning a vehicle. I have washed the roller head and the long tube a few times because I was cleaning out my basement and there was a lot of dust. I am beyond satisfied with how this Dyson vacuum works, and how strong it is still going after how much I have recently used it. Haven't had to use my geek squad either. I had $100 best buy certificate from a previous purchase, so I used it and paid less for this item, and though this dyson is pricey, it is def worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No geek squad for Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Good thing I had extended warranty because it stopped working two months after manufacture warranty expired. For the price it should last longer or have a longer manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a thorough training on how to use my new laptop. It's been a lifesaver. I feel 100% more productive since I got this equipment and how I maximize its features, because of the "Geek Squad". Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep soundly knowing your geeks got u covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I pay my insurance, taxes, car tabs, my gym membership and my geek squad membership! If you take care of the basics the basics will take care of you. So now when the professionally installed equipment has a problem, or my home appliances wear out bamb! My geeks fix it in a flash! They even wear little blue botties to protect my carpet and a mask to protect us.’’ When I buy an open box or floor display like my double shelf microwave at a ridiculously low price they switch it out for $50. When our boys bought us a TCL TV... Our geeks explained it all and hooked it up for us and assisted us with streaming “saving us over $100 a month” on our previously downgraded services. That $100 a month keeps me in Sengled color lightbulbs and new appliances! You can’t beat the geeks here in Tacoma! Just love em too! I’ve gotta admit I could never have gotten through these past six years without em! Whenever we have had a problem they are out as soon as they can be and if there are any hiccups they are back to make sure your are satisfied. On a very personal note.... My ailing husband can barely walk back n forth to the lavatory due to diabetes. My geeks recently secured my home with special Yale locks, ring door cameras, interior & exterior cameras too. If he has an appointment and a visiting nurse whom comes on Tuesdays and Thursdays from 1-3PM. I can now program in each nurse and therapist with their own unique code. The bather comes on Fridays so her code only works between 9AM-12:30 on only that day or what ever day we prefer. Now, I no longer have to schedule or reschedule my appointments so I can get the door. And not only is everything taped but if something is missing you can see who took what when. I feel so much better. I can even hear my ring app chime when someone has just dropped in and I’m downtown at 6th & Pine ready to see my chiropractor. Takes the worry away and if it’s a Fedex I can talk directly to the driver where ever in the state/world I am. With my husband’s frailty I was getting up all hours of the night! However, now at 2AM & 5AM and sometimes 7AM he just says “Alexa, turn on master bedroom lights” and poof. Now, I can sleep quietly in the next room instead of having to get up and being a zombie in the AM. I do feel the dog jump ship and check things out as I hear faintly from the other room, “Alexa turn off all the lights.” I take a nice big contented sigh of relief and slip back into my dreams of a better tomorrow. Sleep soundly knowing your geeks got you covered 24/7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be dumb, Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty people. It’ll save you in the long run….twice. It leaked on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what every family should have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what every family woman should have.!! It is super practical for those of us who have small children because there are always boxes of food scattered throughout the house.!! It has an accessory where we can vacuum by adjusting the lights and with its flashlight we can clean better and see the dust. I sincerely recommend it. I think it's worth every dollar it costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased! I purchased this with my new TV cause the sales person explained all the discounts and free set up with my new TV if I purchased it at the same time. I did a little math and figured out the free set up of my new TV and the discount I got on the new mount I was already saving, so it was kind of a no brainier. I also got a new TV got my mom which was normally $300 and I got it for $100 bucks! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson is the Best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has some powerful extraction power; no dirty microbe can escape. I also bought the additional Dyson accessories to complete my easy cleaning arsenal! If you’re going to pay top dollar for a machine, then you might as well max it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little vacuum. Battery doesn’t run for very long (about 25-30 mins on medium power) but the no tangle brush head is fantastic and it has decent sucking power for use on rug and wood floors. Relatively light with decent attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuys peice of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever! I've not had to use it but if and when the timr comes, i know im taken care of without a doubt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to know that my Dyson is fully protected for 5 years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last one broke down and we didn’t have a protection program and we couldn’t let the manufacturer get it fixed. We protected our product this time and in good conditions but we are ready with the protection of something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use it but nice to have just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong powerful vacuum and yet it is so light. Its a must in every home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! So light, easy to use, charges really fast. I use it for the house close to 2000sq ft and never have to charge during cleaning. I usually charge it every 3 days. I didn’t have any mechanical issues with that up to now so I hope it will stay this way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum really light way and has a powerful suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For vacuum machines could wear overtime. Want hassle free maintenance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It lives once’s more

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I use the protection of the vacuums everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have warranty!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy - protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this insurance on an item that is constantly used. No hassle to return the damaged item and get a brand new one.

    I would recommend this to a friend