Customer Ratings & Reviews

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

I was not happy with a product because it damaged my property so I returned the item with a full refund. In store credit but it still worked out. Thank you.

Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product

Excellent customer service every time I shop in store and need help.

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

I recommend this product is very very good I like I love it

Always respond to each issue I have, the people were amazing

Very useful and helpful in case something were to go wrong.

Very easy to use if something goes wrong with a purchase

Honestly this vacuum changed my life! I have never had a great experience when it comes to vacuums. I have three pets, two of which shed like CRAZY and all of the previous vacuums failed to properly vacuum all of the dust and fur on the floor. This vacuum however never seems to struggle at the task at hand AND it even has different options to vacuum the dust on the walls. This is a super light weight machine and super easy to clean out! Trust me when i say I got that warranty and definitely plan on using it in the future!

This is absolutely amazing. Lots of power and suction.

The protection plan is a must & well worth it! Be sure & grab yours now!

So it took it about a week to get going! At 1st she would get lost and never find the dock and seemed to be getting stuck everywhere! Also we couldn’t get her connected to the internet until we had a friend tell us your wifi name cannot have a dash in it! Once we got connected to the internet it’s been smooth sailing! I love having a set timer for cleaning each day & it picks up so much. I never thought I would love something more than my dyson!

It works great for mopping up around the house. If you take care of it I feel it should last you a long time.

My phone was fixed it looked brand new I also brought my iPad also was fixed great.

The egent did good work they installed my tv fast and did a good work

I brought my robot vacuum in because after cleaning it would not hook up to the charger. I brought it in and they sent it out. Now, I have a gift card for what I paid for. The protection plan is well worth the purchase. Not to mention all this took place in a span of less than two weeks.

I was skeptical about buying the extra service but it was totally worth it. Definitely get it if you have little kids, my son broke the wheels off my Dyson vacuum and cracked the canister. I was easily able to replace it.

Great vacuum, only downside is it getting clogged somewhat frequently but its an easy fix. Otherwise the suction is extremly strong, to the point it lifted up some of my carpet that wasn't stapled down correctly lol

Bought the 2 year warranty with a Irobot vacuum and it stopped charging after a year of having it and they returned it no question asked made it super simple and will purchase there service plans with every purchase