Customer Ratings & Reviews

I like the geek squad service, super helpful, I made the appointment for the replacement of my steam mop and got a new one right away.

I was able to make a quick appt for same day, due to being unable to fix my vacuum i was able to get a new one that same day!

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

really good service, The only thing is that it takes time for ur item to get fix but they fixed

Protect your investment it’s worthy buying protection specially, Greek Squad

I have used one before and i loved it. The only thing it doesnt do is get the edges of the walls. It leaves like a 1 inch gap. So i always have to take my broom and sweep the edges. But all in all its a good vacuum/mop

Love that I don't have to worry about my products. The protection plan gives me piece of mind. Scheduling a repair is hassle free as well. You log onto your Best Buy account, schedule the repair, and drop it off.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

The protection plan is definitely worth the price peace of mind for a year or more.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

Best Buy has the greatest protection warranties- great if I have a min issue with the product- no issue so far

So happy we added this to our sweepers purchase. Anything happens it's taken care of.

Peace of mind for our new vacuum wife loves how it works and makes her house cleaning easier

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

Also puchasr the geek squad protection it cmes in very handy when something goes wrong with protect.

Great for pet hair, easy cleaning, and vacuuming .

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Excellent product I used it for everything everywhere , the power and the battery life make this vacuum amazing.