Customer Ratings & Reviews

Love the work that the agents did they did a phenomenal job at mounting my television

Best decision I made was add insurance to my vacuum

Better have it and not need it then not have it and need it!

Had to use my service and it came in handy with a robo vac that was no longer working. They gave me a full credit for the purchase price as a store credit which I was able to use for a replacement

It will protects my vacuum just in case something happens, I am glad I have it.

They take in and exchange product with no problem ,

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life

No hassle very polite and helpful. Just great customer service

Thankfully I havent had to contact them! But it is so nice knowing I have a backup in case of trouble

I have not had to use this one but I purchased for my previous vacuum which was not available for replacement when it no longer held a charge. I was able to get a newer model for the price difference plus the purchase of this new warranty. The warranty paid for itself. I knew from my research that this was a common problem with rechargeable vacs so I knew I would need to use this warranty.

this is excellent product ,i will use it again tell a friend to tell a friend to use it

I had used so many different accident protection plans that just didn't work out in the past. Best Buy has made it extremely easy to use, even for purchases that were gifts for other people. I recommend making sure you have a log in to track your purchases, and keep an eye on when your protection expires. This has saved us more times than I care to admit from Roombas, to TVs, to appliances, computers, and watches. Having peace of mind has been great!

Geek Squad is highly recommended when repairs are needed or have questions pertaining to any of my devices that were put at Best Buy, try them for yourself and see!

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Got this for my Dyson Aminal 11 Vacuum recently, so glad I did for the price of mind as I have had an issue with a previous version before (minor issue) and with this warranty it gets taken care of ASAP as most of the time you can exchanged if the issue can’t be fixed. I usually get geeks squad for any big purchase ticket item at beat buy becuase it’s worth it in the long run and its a decent price for the overall value of what you are getting.

Great service they provide. Very courteous and helpful. They dont mind going extra mile to help you.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.