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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3596 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,596 reviews
  • Rated 5 out of 5 stars

    Doing tricks on it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium service! They do literal tricks on it! A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get this for high dollar items. I use this all the time. As long as you have the item if it breaks or malfunctions you just exchange the item at the store for the original or something else and pay for another warranty at check out as well as the price difference. That’s all. I usually upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only time we really get protection warranty is usually on bigger appliances as well as vacuum purchases. If it breaks, we're able to bring in the old, and get a new. If the new vacuum is more than the original, then we pay for the difference. If it's less, then we're issued a gift card with credit. Works for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it again with new unit. Worth it this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't by the extra protection but did for our robot vacuum because of fear of damage from dog soiling. Did not have a problem with dog soiling but our unit stopped working about a week before our protection ran out. With no problems Geek squad replaced with brand new unit. Very happy with this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home get out dirt, dust and helps with allergies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to have this protection for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharrrk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the Shark vacuum. I have had one since 2015

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Ball Animal 3 Upright Vacuum with 2 access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrsnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my purchases in the event something happens to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great butnone flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit unfortunately the little plastic clip to hold rhe waste is not durable and breaks. Had to return unit under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get get get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get. I use my vacuum 2 times a day and things ware and thing break. This added insurance is worth it when it breaks down on you! No questions asked for the return of exchange makes it very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data back from the dead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I delivered the Hard Drive to the service desk, after a quick review of my problem, I was informed when the Hard Drive would be ready and the cost to me, if they were successful in recovering the data. The recover was 97% successful and it was done on time. I am very pleased with the result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very easy get product checked out and replace if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with Dyson vacuums.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I added protection to my Dyson vacuums. I own two units and both have had battery issues within the first year. On both occasions I returned the vacuums to my local store and they just gave me a new unit, no questions asked. I thought maybe they'd be sent out to be serviced, but I was happy just to get brand new units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped fixed what I needed quick and easy and with care!

    I would recommend this to a friend