Customer Ratings & Reviews

Love this , so helpful the way it’s designed and the battery life is great , the suction power is very underrated

Worth every penny. Our cordless vacuum broke and glad we purchased this and got our money back and we're able to buy a new one.

I definitely suggest purchasing Geek Squad protection on any device you would not want to replace out of pocket. I had an issue with my steam mop and these guys quickly swapped it out with a new in box item. No issues and worth the $70 extra dollars.

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

I always get the geek squad warranty on my vacuums...they always give me a new vacuum if it goes bad.

Geek squad people was wonderful!very knowledgeable

This covered everything we needed in case problems should arise. A lot can go wrong with vacuums that's why it's better to be safe than sorry. Cheaper than your average repair too!

Agent very helpful and clear all my doubts. Gave recommendations

I am a person who loves to have protection on the equipment I buy and my New Dyson V11 is not the exception.

Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

Protection is easy to use and claim. No hassle at all and always a positive interaction with customer service.

Covered my vacuum that developed an issue and replaced it very quickly.

No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

Love geek squad, only butly my electronics from best buy because of it

I always get the extra warranty! Who knows what will happen next couple years!

Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

This thing does my whole 2 story house without dying, even the stairs! It pick up more after running through the house with a cheap vacuum! Latest and greatest isn’t always the best, The 7 animal is where it’s at!

I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help