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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,575 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Super Suck, in a good way

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking dope vacuum. Suction is awesome, turn radius is super weird at first but then absolutely amazing. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had good service from the Geel Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I do recommend everyone should purchase when buying an expensive piece of equipment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking the product would be covered for 2 years but it is only covered until you go to use the warranty. They told me they cannot fix it and would replace it at no charge which is great but the replacement is not covered by their warranty and I would need to spend another $90 for it to be covered. I was told it is more convenient to have the warranty with geek squad because I could go into the store for the replacement but they never even have the item in stock so it’s being mailed to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, super easy return. You just bring the accessories with it and they take it. You can replace it with another one just let them know, they scan, and you're off. Quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have bad luck soooooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure but we buy it. Never know when things might happen and we have very bad luck so it never hurts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum - cleans very well - and I love the fact that I can vacuum from floor to carpet easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so good I trust them . Zzz Z A As A A As As A As

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service worth every penny my carpet cleaner stopped working and it was replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best idea ever. No other retailer offers this protection. Well worth the money to have no worries when purchasing anything at Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying for item which you are planning to use a lot. As item breakdown at times. So in my opinion it is absolutely worth buying this type of protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan is so effective because I can easily swap inside the store at customer service without hassle.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy to get my new product. Took about one minute at the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Geek Squad protection. They stand by there products. Wouldn’t buy any electronics without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying products anywhere else. Because I need geek squad to have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has best extended warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has best extended warranties! I purchase extended warranties on everything I buy at Best Buy. They are definitely worth the extra money. You never have to worry about your item being defective. It is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the real mvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a peace of mind, with the extended warranty it validated the quality of the product. I have had items to wear out or stop working and have always been fortunate enough to have the product replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service. They install and repair my electronic devices in my houses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny bought a vaccume that only lasted a yr, they could not fix so they refunded money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend