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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,575 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service that I would like to recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know i got the geek squad for anything that should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know $200 for 5 years warranty on $1000 product should be done to give me peace of mind so I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection- was able to use to replace my vacuum when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best thing I’ve ever purchased. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough experience that had to be handled by the manager. I was told by Geek Sqad that my apple care plan really doesn’t cover my AirPods which really upset me and also had to make 2 appointments for my AirPods because your system wasn’t functioning correctly and it seems as if no one cared. I was told my AirPods would be back in 3 to 5 days then the manager says that wasn’t true it would be longer. Just frustrating because I use my AirPods for work I can’t have my phone in my hand and work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad service is so great it has helped me Keep my stuff quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Would recommend this to anyone. It was a lifesaver when the cord got severed on my brand new vacuum cleaner. Best Buy was very helpful and it was easy to return the old vacuum cleaner for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this every time I purchase something that it’s more then $250

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have in case of breakdowns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces your vacuum if something goes wrong. I recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy especially since a lot of issues tend to happen in first couple of years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind that your Dyson will be protected past its warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for all of my items, definitely worth the price of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection for everything I buy. That is why I only shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are worth it. They fix it or replace it. Simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and unpacked every box and put it together in front of me. They explained every component and demonstrated each function. They also explained how, if it were to break, how the warranty would be honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a great experience with the geek squad!

    I would recommend this to a friend