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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3580 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,580 reviews
  • Rated 1 out of 5 stars

    Depends on who you talk to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my first Shark mopvac and with the warranty it was super easy to replace with a second new Shark wet mopvac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech + Geek Squad = Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. Love the protection. If you pay for something over a $200 bucks the additional protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself money by buying a protection plan. You never know how long a product will last especially after manufactures warranty is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased the vacuum I wanted did an amazing job outlining the reason I should consider an extended protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep aquad agents are always helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have a warranty for it as it basically covers the product. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the protection plan just in case . Its such a good product , we most likely wont need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 yr Protection,puts us at ease. Have always purchased warrenties with My purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to purchase a protection plan on your vacuums. You know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade! We

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a bit heavy. Is really good and easy to work with. Cleans really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this. Do not leave without it. One of the greatest decisions I’ve made. Never go wrong with having protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this is a must for me on anything over $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is great. It's easy to return items and get credits for defects or damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the ware ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get a warranty with all your products and h will never have an issue if it malfunctions you can replace it with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a great deal due to if anything goes wrong you can return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no need to use the warranty. Product is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to buy stuff I don’t need to worry about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need to worry about nothing something broke down something work I can take it to Best Buy they give me New one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy when asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend